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> Being polite to them and treating them equally as another human goes a long way.

Yeah, but it goes a longer way to make sure they're paid a living wage for their work, and that they're not being exploited by you or their employer (by not paying into their Social Security, say).

Part of the class weirdness around these jobs comes from the way the rich want people to do them, but they don't really want to pay what it would cost to have someone do them legally. So a whole gray market emerges of companies offering cheaper cleaning services by taking advantage of workers who don't have a lot of options, due to things like not being fluent in the local language or lacking proper immigration documents.

Homejoy's particular dodge to keep costs down is insisting its cleaners aren't actually employees of Homejoy; by classifying them as independent contractors, Homejoy can skip out on all sorts of expenses, like paying the minimum wage, providing health and retirement benefits, and reimbursing them for work-related expenses they pay out of pocket. Homejoy cleaners actually just launched a lawsuit against the company to challenge their classification -- see http://www.sfchronicle.com/business/article/Homejoy-Postmate....



Yeah but the other class weirdness comes from actually confronting poverty. When you live in relative luxury, and you see someone who cleans toilets for a living, you feel guilty that not everyone can enjoy the life you have. Now, you shouldn't feel guilty, because it's not entirely your fault. You're just one person in a massive economy. But it's hard not to feel bad for the person scrubbing shit off your toilet bowl. That's why a company like Alfred should stress discreetness. You know in the back of your head that poverty exists, but you don't have to see it. Out of sight, out of mind.




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