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Do you have any tips on best ways to solicit user feedback aggessively?

As for analytics, do you recommend anything more advanced than simply Google Analytics?



Analytics: if GA tells you everything that happens on your site, then you're good to go. I'd want to know # of thumbs up, thumbs down, fast forwards, facebook shares, or any other activity, broken down by user, song, artist, label, geography, browser, time of day, day of week, and where you found the initial song. Why? It's going to help you understand your users, and more importantly, it's the info that people who want to advertise on your site might want.

Feedback: This is just me, but I'm too lazy to copy your email address, switch programs/tabs/whatver, paste, type, and send. Give me a form. Click-type-click. Plenty of people might just want to say 'hell yeah' without giving their email address. You can't buy something like that, and it's the kind of thing that will keep you rolling.

I'm listening now. This is great. If you want a quick brain dump on online ads I'll send you my email address.


I would love a quick brain dump on online ads. My email address is info@hiphopgoblin but if you would prefer I can email you first once you give me your address


Not really analytics... but userfly is killer: http://userfly.com


That seems like an amazing tool. Unfortunately, the screencast is awful. I want to see a demo of how REPORTING works, I don't need to see capturing. And I don't understand why screencasts creators don't read from a script! There's no excuse for mumbling or an "uhhm...[pause]..." especially in the first few seconds - why not just start over?


Since you are a music site, you need to know what music they are clicking, downloading, listening, etc.

I recommend using http://mixpanel.com for your analytics.

For feedback, have various "thumbs up / down" as part of the site. Ex: Does hiphopgoblin rock?, etc.




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