Whoops - thanks for the drivel alert. I dribbled a bit.
I think Apple historically has done a great job overall and set a bar where the user experience is concerned. Recently, that hasn't been as true for me with certain Apple products and services. The brand deserves credit for mostly getting things right though.
However, to imply that users who have concerns about products they use are just complainers unworthy of being listened to, undervalues the process that leads to better products.
I believe, negative sentiment accumulates to a tipping point that can easily lead a once loyal and happy customer to another solution when or if one is available.
Whether a hybrid flat design approach works for iOS 7 or not, it's the users who will decide but no brand can afford to ignore those who are unhappy with a design BUT still use it.
I think Apple historically has done a great job overall and set a bar where the user experience is concerned. Recently, that hasn't been as true for me with certain Apple products and services. The brand deserves credit for mostly getting things right though.
However, to imply that users who have concerns about products they use are just complainers unworthy of being listened to, undervalues the process that leads to better products.
I believe, negative sentiment accumulates to a tipping point that can easily lead a once loyal and happy customer to another solution when or if one is available.
Whether a hybrid flat design approach works for iOS 7 or not, it's the users who will decide but no brand can afford to ignore those who are unhappy with a design BUT still use it.