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I love mint. I actually caught fraud on my credit card while checking my balances on my iPhone through mint's app while at work. I was thinking of writing them a thank you letter.

I would have been tempted to reply something like this:

"At Mint, we have an algorithm to calculate the number of users we have. This function is defined as follows:

mint users = (average logins during the past 7 business days / (registrations - closed accounts)^last business day's S&P 500 closing price - average rainfall of the Amazon basin during the past 6 months[in inches]) * 0 + number of Intuit customers ^ 2

As you can see, here at Mint we may have even underestimated the number of users we have"



I actually caught fraud on my credit card while checking my balances on my iPhone through mint's app while at work.

Don't you read the charges on your statement before you pay it?


I caught an accidental double charge when checking my balances on my iPhone through mint's app while at work.

I use auto bill-pay, but the bill wasn't due for two weeks anyway.


Is it fraud if it's accidental??


Philosophy aside: who cares?

I caught it early and corrected it before it was a problem. That kicks ass in my book.


I do that but Mint is immediate


Of course I do, but I was able to find it right away and report it, instead of going over my entire month's transactions and identifying which were mine and which weren't. Mint was a tool of convenience to me.




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