The world isn't black or white, zero or one. The main problem with metrics-centric management is that its proponents try to reduce everything to metrics.

I was simply pointing out that many situations can't be solved through metrics. In my experience, the best managers try to solve most problems without metrics, but always insist on them in places where they are valuable.

In other words, they use metrics as a tool and make metrics work for the team instead of the team work for the metrics.