It's wasn't meant to be factual, its presenting the narrative the Democrats tell themselves. "We are the academic, rational side" I'm not arguing the factuality of this because it doesn't matter. Regardless if it's true or not, it's missing the fact that you must also take the emotional state of the listener when presenting ideas. And while the Democratic side is hyper attuned to notice the emotion of being offended they are absolutely tone deaf to fear.