Who thought it was a good idea to require an internet connection at an event. For anything, not just ticketing. It is as if the people who designed these apps never went to a large event.
No internet is the rule, not the exception. Sometimes, you can't even send a SMS. Apps designed for use in events should always work offline, and if internet use is justified, take into account latencies in minutes and use bandwith sparingly. Failing to do that will make the experience terrible for everyone, as bandwidth will be saturated by thousands of phones trying to do something with that damn app.
At least Ticketmaster does it somewhat right here. The app is supposed to refresh the ticket 20 hours before the event, to account for the fact that the internet may be unavailable at the gate.
Who thought it was a good idea to require an internet connection at an event. For anything, not just ticketing. It is as if the people who designed these apps never went to a large event.
No internet is the rule, not the exception. Sometimes, you can't even send a SMS. Apps designed for use in events should always work offline, and if internet use is justified, take into account latencies in minutes and use bandwith sparingly. Failing to do that will make the experience terrible for everyone, as bandwidth will be saturated by thousands of phones trying to do something with that damn app.
At least Ticketmaster does it somewhat right here. The app is supposed to refresh the ticket 20 hours before the event, to account for the fact that the internet may be unavailable at the gate.