It hasn't held them back. I wonder if it's a case of their services been so unique, cheap, competitive, etc. or if we overrate design and it's not really that important. I tend to think it's the former, but it's an interesting example.

Maybe they're too busy making money?

My issue isn't so much with design but rather the fact that you have to register a new account with them every time you want to use a new service. This is almost certainly legacy complexity from the days that these services were not exposed through API's, but it is still a pain in the ass.

Other than it being a bit too crowded, there's not much wrong with it. IMHO, many of the sites I see on here are over designed.

What's wrong with the design on that page?