I know it was a long post I made. But yes, I (and we) recognize people want the results better. I covered this at the end (along with some other parts):
"That said, there’s room to improve. There always is. Search and content can move through cycles. You can have a rise in unhelpful content, and search systems evolve to deal with it. We’re in one of those cycles. I fully recognize people would like to see better search results on Google. I know how hard people within Google Search are working to do this. I’m fortunate to be a part of that. To the degree I can help — which includes better communicating, ensuring that I reflect the humbleness that we — and I feel — I’ll keep improving on myself."
"That said, there’s room to improve. There always is. Search and content can move through cycles. You can have a rise in unhelpful content, and search systems evolve to deal with it. We’re in one of those cycles. I fully recognize people would like to see better search results on Google. I know how hard people within Google Search are working to do this. I’m fortunate to be a part of that. To the degree I can help — which includes better communicating, ensuring that I reflect the humbleness that we — and I feel — I’ll keep improving on myself."