The problems of "public-private partnerships" and use of corporate services by government utilities are the perverse incentives and gamification that arrises from greed. This is something a nonprofit or the government should run, not a corporation. Personally, I dislike all DRM virtual checkout bullshit and would rather have either a DRM-free ebook or the physical book. And if no DRM-free ebook exists, I consider buying a copy, scanning it, and releasing it online.