They’re capturing more than just timestamps. If possible, they’ll associate a signature with a DocuSign profile, which itself has a history of interactions with DocuSign servers. They also capture associated emails, IP/browser info, drop cookies, location data if enabled, etc.
None of this guarantees Person A signed the doc, but the point is to systematically collect as much info as possible to be used if someone does sue, and to check the boxes that customers need checked in a consistent manner that they can sell as an effective solution that stands up in court.
I’m not saying they’re doing anything unique here, but customers - especially enterprise customers - buy it for all of these things, not just because it makes coordinating many signatures easier.
The typical “no one gets fired for buying DocuSign” adage applies here.
None of this guarantees Person A signed the doc, but the point is to systematically collect as much info as possible to be used if someone does sue, and to check the boxes that customers need checked in a consistent manner that they can sell as an effective solution that stands up in court.
I’m not saying they’re doing anything unique here, but customers - especially enterprise customers - buy it for all of these things, not just because it makes coordinating many signatures easier.
The typical “no one gets fired for buying DocuSign” adage applies here.