Right now it sounds like he's just trying to see what the possible solutions for his issues are. If he can provide additional benchmarks, etc., great. But he's under no obligation to provide any more than he has. Once there's a solution, then maybe.
Of course he's not under any obligation to provide any more info than he has. But given that he already has the test harness setup, and that only he has access to the hardware on which his benchmarks ran, it seems that he could easily enable more people to help him by providing additional data points.
