Some of you might be surprised but MSFT provides some of the best costomer service. A good friend of mine built his PC and once a week it would blue screen. He spent hours trying to figure out which hardware component caused it but gave up and called MSFT. Their CS rep spent 2 hours on the phone with my friend until they figured out what the issue was. The guy gave steps to fix the issue, without having to buy anything and even called the next week to verify that it didn't happen again. They did all that for free. PROPS!