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>We don't have a policy on how to accommodate deaf or sight impaired customers,

This is not legal in the UK under disability discrimination laws; I'm surprised it's not the same in other countries.

As well as being not legal it's a pretty shoddy way to treat potential customers.

>This request has moved me to action.

Cool! I'd be really interested to read how it goes; if you have problems; if you get any customer feedback.



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