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The main article is about how Atlassian have, out of nowhere, ceased business operations for 400 of their customers. They are no longer a going concern and this could happen to anyone who uses their products which is (alas) quite a lot of us.

That’s my perspective. Reading your comment it feels like between the lines you don’t think this is as serious as other people. If you have a different perspective, could you come out and say it? Can you elaborate on why a “Global Head Of” isn’t a senior leader? Do you think this is an unfortunate tech outage that is to be expected from any b2b tech company of this size? If you did, I wonder how many people here would disagree with you. Implicitly, the person to whom you are responding does. “Business collapse” and “vegas party” do not look good getting caught in bed together.

Your point would come across much better if it wasn’t mixed with moral outrage. If you have alternative opinions please share them and back them up. Then you will have earned a little more of the massive amount of social capital you need to tell someone, in public and quite rudely, to do better.



Do you realize just how disconnected sales and operations are? Look at your organization chart. They connect at the CEO.

My previous company lost customer data. Someone deleted a previous employee's account which surprise contained a production customer website. We didn't halt sales and outreach.

I mean RSA lost all of their encryption seeds in 2011. Every account was compromised. They still do sales today.




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