I like System76, and my two previous work laptops came from them (both served me for over four years each; I only had to replace the last one due to a hard to diagnose RAM issue), but I can't recommend them to anyone outside of the US. By now they really should have gotten into bed with an EU distributor to handle warrantee, customs, and shipping, because it's just too costly and too much of a hassle to deal with System76 with an ocean in between.
I'm using a Dell XPS 13 pre-loaded with Ubuntu now. I had to order it by telephone because the option to configure it with 32GB of RAM and Ubuntu wasn't available on their website (in this respect Dell really sucks with their localized web shop, but at least you can contact them within the EU), but no hassle with customs and shipping, and warrantee isn't limited to the US standard of one year by default, but the EU mandated standard of two years. If it breaks down, I can get a replacement within a week; that's just impossible with overseas commerce.
Wow, thanks for posting this - a System76 is on my shortlist, but it's coming straight off now; I had no idea I'd have to ship it across the Atlantic if there was a problem!!!
Curious - is your XPS13 touch screen or 4k? I called and they insisted the XPS13 only had 32GB RAM options for touch or 4k screens. I don't want either of those things, so im SOL i guess.
Nope; just a normal 1920×1200 non-touch anti-glare screen.
I got this one in July 2021 though, so Dell probably changed everything again. This is an XPS 13 9310 (BN93209C) with 32 GB RAM onboard and Ubuntu Linux 20.04 (current LTS) pre-installed.
Having that code — BN93209C — to give to the telephone operator helped, although I don't know if it is still useful now. Dell seems to be really into limiting their offerings depending on the country you are in.
I'm using a Dell XPS 13 pre-loaded with Ubuntu now. I had to order it by telephone because the option to configure it with 32GB of RAM and Ubuntu wasn't available on their website (in this respect Dell really sucks with their localized web shop, but at least you can contact them within the EU), but no hassle with customs and shipping, and warrantee isn't limited to the US standard of one year by default, but the EU mandated standard of two years. If it breaks down, I can get a replacement within a week; that's just impossible with overseas commerce.