I'll freely admit I don't know that much about insurance fraud. But I suspect the majority of people attempting fraud wouldn't be loyal Airbnb customers, but rather people of questionable ethics who hear that if you go to such-and-such website, and file a claim, you may end up getting some money. If there's any weakness in Airbnb's insurance system, given the scale at which Airbnb wants to operate, people WILL find and exploit it.
It is, of course, very possible to set up insurance so it has few loopholes - insurance companies do it! My point is simply that it's not trivial, and Airbnb would have to invest significant resources to make it work well - while still potentially failing to gain the goodwill they need (few people actually LIKE insurance companies).
It is, of course, very possible to set up insurance so it has few loopholes - insurance companies do it! My point is simply that it's not trivial, and Airbnb would have to invest significant resources to make it work well - while still potentially failing to gain the goodwill they need (few people actually LIKE insurance companies).