imo, it,s better to make note of an issue than not at all, to get the ball rolling. the first post provided enough info to begin investigating.
tbh, few things annoy me more in foss world than a mandatory 20 questions form and process when reporting a bug (or feature request) which requires much less to communicate clearly. i don,t think that,s user friendly at all, and in me opinion it is shifting qa,s work onto the user.
With FOSS, the economics are very different than with paying customers. It’s fair to ask a FOSS user to go to a lot of effort to file a bug or request hand-holding support; the developers are not getting paid, so asking to user to work harder to make life easier for the developer is perfectly fair.
it might be ,,fair,, but it,s also a failure to be addressed, a missed opportunity to improve the software, which turns into a poor experience for the user.
i think the missing piece is grassroots support for individual users by the technically literate elite.
tbh, few things annoy me more in foss world than a mandatory 20 questions form and process when reporting a bug (or feature request) which requires much less to communicate clearly. i don,t think that,s user friendly at all, and in me opinion it is shifting qa,s work onto the user.