My understanding is that many countries, like some in Europe, have a law saying you must be able to cancel using the same medium you used to subscribe. So if you signed up online, you can cancel online. Same with phone, etc.
I think I've heard of similar proposals in the US Congress...but nothing that looks close to passing.
Yes, and TeamViewer do in fact allow you to cancel online via a portal if you live in a jurisdiction that requires it. For everyone else, they use this dark pattern.
Makes it very clear that they're just trying to scam anyone they can legally get away with.
I think I've heard of similar proposals in the US Congress...but nothing that looks close to passing.