We went with OT five years ago in CKEditor 5 and we have the same experience. While it would be tempting to try CRDT, it seems to come with too significant tradeoffs in our scenario.
The other aspect of CRDT that's in some scary is what @mdpye explains in https://news.ycombinator.com/item?id=24621113. With OT, if we get the corner cases right, we can tune and extend the implementation. With CRDT that might be game over.
My colleague wrote down our thoughts in https://ckeditor.com/blog/Lessons-learned-from-creating-a-ri....
The other aspect of CRDT that's in some scary is what @mdpye explains in https://news.ycombinator.com/item?id=24621113. With OT, if we get the corner cases right, we can tune and extend the implementation. With CRDT that might be game over.