Hope we'll become an established/trusted brand over time!
I actually see the price as being the other way around from what you're describing: perhaps compare to the Tesla Roadster.
Start with a premium product to fund your fledgling business, people who really believe in the mission (and have the cash for it) can support it. Then over time, you get economies of scale and can lower the price to reach a wider audience.
We're incredibly thankful to our early customers for helping us fund this business without needing to rely on big VC funding. They're backing us because they believe in better software.
The difference to Tesla is that your product has no incremental cost (other than marketing/support).
Tesla has to do that because producing 1000 Tesla roadsters costs approximately 7-10x the cost of producing 100, and they will make a comparatively minimum gross margin on each unit sold.
My suspicion is that halving your cost would more than double your customers, but this is down to you guys to test.
The lack of a free tier certainly makes it difficult to consider making the jump; which, again; most of the applications in this similar space do as well. It's food for thought.
I have difficulties with comparing a luxury vehicle to a piece of software. :3
I wish you luck; I certainly have difficulties understanding this model but I guess that's why I'm not in business. It just looks like great software and I wish I could recommend it to friends.
Adam, this is around the tenth comment of yours I've read in this thread.
You come across as defensive, hostile, and smug.
If you had confidence in your decision about pricing (which is being roundly panned, for good reason), you wouldn't be treating potential customers this way.
I actually see the price as being the other way around from what you're describing: perhaps compare to the Tesla Roadster.
Start with a premium product to fund your fledgling business, people who really believe in the mission (and have the cash for it) can support it. Then over time, you get economies of scale and can lower the price to reach a wider audience.
We're incredibly thankful to our early customers for helping us fund this business without needing to rely on big VC funding. They're backing us because they believe in better software.