Maybe I'm just old and grumpy, but every time I see praise for Gmail I just think there is some serious Stockholm syndrome going on. There is a reason "inbox zero" became a thing and people started complaining about mail piling up after Gmail. And I think it has everything to do with Gmail's tools of organization. Or shall I say, lack of organization. Gmail's interface is also slow and terrible compared to a quality desktop client.

Gmail is basically synonymous with email today, and no one wants to use email now. What does that really say about Gmail, then? Never mind the fact that they pretty much killed off non-Google mail servers.