> yet they want better and cheaper products - even free if possible.
I want good things, I have them, and now I want greedy, needy people to stop pushing their mediocre, poorly understood imitations to drown out the really good things we might use and nurture instead, hurting us all and even themselves in the process.
> How do you think a company gets to improve and optimize their product? By surveys?
If what you make serves a purpose other than generating needs to make a profit from, then you'll probably be fine with mostly simply paying attention to what you're making, using it yourself, and occasionally making surveys and collecting metrics from volunteers to see if there's anything you missed.
I want good things, I have them, and now I want greedy, needy people to stop pushing their mediocre, poorly understood imitations to drown out the really good things we might use and nurture instead, hurting us all and even themselves in the process.
> How do you think a company gets to improve and optimize their product? By surveys?
If what you make serves a purpose other than generating needs to make a profit from, then you'll probably be fine with mostly simply paying attention to what you're making, using it yourself, and occasionally making surveys and collecting metrics from volunteers to see if there's anything you missed.