This is the only way I could get them to fix a problem I had.
I went on vacation once, never having missed a payment to Comcast nor have we been late in the 7+ years of our account.
I get back from being gone after the week, and no internet. I call Comcast, who says there is no outage, and can send someone out to investigate in a week.
Meanwhile, I look outside, and my cable is disconnected from the utility pole, meaning someone needed a bucket truck to do this.
Going into the Comcast office, they were able to send someone out in 3 days instead of 4.
Also, Comcast has no record of them disconnecting nor can tell me why I was disconnected.
I would LOVE to ditch Comcast, but I have 0 other options in my area for speeds over 25Mb, which is a joke. I will never understand how Comcast is not a monopoly.
I guess this turned more into me hating Comcast...
I went on vacation once, never having missed a payment to Comcast nor have we been late in the 7+ years of our account.
I get back from being gone after the week, and no internet. I call Comcast, who says there is no outage, and can send someone out to investigate in a week.
Meanwhile, I look outside, and my cable is disconnected from the utility pole, meaning someone needed a bucket truck to do this.
Going into the Comcast office, they were able to send someone out in 3 days instead of 4.
Also, Comcast has no record of them disconnecting nor can tell me why I was disconnected.
I would LOVE to ditch Comcast, but I have 0 other options in my area for speeds over 25Mb, which is a joke. I will never understand how Comcast is not a monopoly.
I guess this turned more into me hating Comcast...