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Doing something about "those people" is a common refrain when justifying poor ideas.

If the system were such that drivers would only leave negative feedback on exceptionally bad encounters, with a specifically described complaint, it could plausibly work as you state.

But as it stands, your "shitty human being" is likely to not be correlated with a poor average rating - imagine a run of the mill douchebag that talks themselves up to everyone they meet, yet is an abusive asshole when it benefits them. Such a person is likely to have a higher passenger rating than a genuinely nice person who is socially awkward.

All systems calcify, become overprescriptive, and get gamed by people with nothing better to do. This setup is ripe for that, and Uber's / Surveillance Valley's general stance towards accountability doubles the worry.



You're hypocrite because you want this feature for drivers but not riders.




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