This headline confused me, because I thought this was already how Uber worked! I knew drivers had a firing threshold and passengers had ratings; given that drivers can't freely reject pickups, I don't understand what the point of rating passengers was prior to this.
Of course, it was definitely possible to get yourself banned for bad behavior before this, I've known people who were banned. It looks like the change here is allowing algorithmic bans based only on score. I can see why people object to that, although again I had always assumed it was the point of the scores.
Of course, it was definitely possible to get yourself banned for bad behavior before this, I've known people who were banned. It looks like the change here is allowing algorithmic bans based only on score. I can see why people object to that, although again I had always assumed it was the point of the scores.