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If people more regularly gave 3 or 4 star reviews Uber would lower their threshold. Replacing drivers is a real cost, which they try and minimize.


But in the short term your drivers will bear the brunt of it.


The problem is that there will always be people that always give 5 stars, so drivers would be punished for picking up people that leave other ratings. Sure it might bring the average down to 4.2 for example. Maybe they should adjust the rating based on the average rating left by the rider.




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