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if you use any buyer protections available to you outside of the platform, you risk being banned for life

Could you elaborate a bit on this? I've not used airbnb but have a trip coming up and am reading this thread with great interest.



Specifically, if you charge back the stay on your credit card, which would get you a refund. I expect that if you do this, Airbnb will ban you from the platform.


Which is fine though, right?

If I’m at the point in a dispute with a company where I’m invoking a credit card chargeback, I’m NEVER wanting to do business with them again, for any reason. I’ve always assumed chargeback == bridge burned.

Why would you continue doing business with a company behaving badly?


When they're a big enough player that monopolizes the available inventory of holiday homes in a region or city you would be backing yourself into a corner by not having the option. Also, maybe tomorrow or next year they could be regulated or under new (better) management and you still wouldn't be able to use the platform.




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