Airbnb is nobody's friend except the CEO and stockholders. Have a problem, tough. File a lawsuit, now we're communicating. This is how Capitalism works.
I feel like we need some sort of hub for consumers to get together and share cost of initiating legal action. When you're solo, you are indeed powerless in this system.
Can someone with legal experience care to chime in? I wasn't aware that binding arbitration can be enforced in this situation. I don't think you can sign your rights away like that. I recall I had a lease contract a while back which had something like that and my attorney laughed at it saying that it won't stand up in court.
