They should work with legislatures and law enforcement in their respective countries of operation to figure out what those countries (and their people) actually want them to do. Some countries have strong hate speech laws; some have strong freedom of speech protections. Ideally, this should be reflected in their communication platforms. One size doesn't fit all.
While I completely agree that one size doesn’t fit all, you can’t deny facebook might run into some problems if the governments of each country they are working with aren’t exactly pushing for what facebook thinks are some of the most forward thinking morals like individual freedom of speech or lgbtq rights or gender equality. It puts you in a rough precedent and a likely banning from a country to start working with some governments on rules and not some with others. I think I agree with some of the aspects of your statement but there should be a larger body responsible for defining the base set of ethics for the digital world but on a global scale and something more like the geneva convention. I think its often unfair to all the people that work on these problems that truly care about finding solutions to imply that there is an easy alternative they are somehow incredulously ignoring.
> you can’t deny facebook might run into some problems if the governments of each country they are working with aren’t exactly pushing for what facebook thinks are some of the most forward thinking morals like individual freedom of speech or lgbtq rights or gender equality.
At that point, they have to decide if operating in a country that demands this sort of thing is morally acceptable or not.
They should work with legislatures and law enforcement in their respective countries of operation to figure out what those countries (and their people) actually want them to do. Some countries have strong hate speech laws; some have strong freedom of speech protections. Ideally, this should be reflected in their communication platforms. One size doesn't fit all.