The ironic thing is that this "cost-center culture" has even affected the mindset of individual software developers and how we think of our own work.
Most developers ONLY look at their work in terms of cost. ALL pros and cons arguments are really about ways to reduce cost. Consider the term "tech debt" -- nothing could be clearer. Yet discussions rarely ever take place among engineers at a company about how to maximize profit or increase revenue. In fact, I would argue there is a heavy cultural bias on most engineering AGAINST optimizing for revenue, as it is seen as something that motivates sales or product people to rush timelines and sabotage sound engineering practices.
The obsession with cost is baked into programmer culture in such a deep and foundational way, I'm skeptical will ever change, even if the accounting of software projects changes. If you perform a search for the word "cost" on the eBook for the Principles of Object-Oriented Design in Ruby by Sandi Metz, you will find it dozens of times in various sentences about the urgency and critical importance of reducing costs, but the words "profit," "income," or "revenue" appear not even once. I'm not trying to make a point about POODR in particular, because this bias is only reflective of the culture as a whole.
You can certainly make the argument that it has to be that way, and engineering should be separated from revenue. I find it very interesting that, as a culture, we are only willing to speak about the monetary value of our work in negative terms.
Something I've realized, tho it's, as you write, seemingly against my nature as an engineer, is that there are lots of situations where it's reasonable to 'assume' technical debt to reach a more important goal.
We absolutely should continue discussing technical debt, but also in the context of 'technical revenue' and 'technical profit'.
Interestingly, 'technical debt' works amazingly well as a concept. I suspect it's not even really a metaphor. Consider that probably the most important pragmatic consideration about whether you should assume a debt (of any form) is whether you can expect to make all of the 'scheduled payments' that it requires. And even if you can, will you still have sufficient slack to be able to pay-off or pay-down other currently un-expected debts or expenses that you might incur between now and whenever it is you finally pay off all of the original debt?
Tech debt works great when it's done on purpose, and when the people/management who take it on are the same one who eventually deal with it. It takes a level of organization maturity to do that though.
What unfortunately happens a lot is orgs taking on tech debt without realizing it (devs are too junior, or management doesn't listen to devs, or various other reasons). Then 1-2 years later, the system is falling apart and the old engineers are gone. The new ones just call it tech debt as this kind of unavoidable force of nature that was dropped on them (because it kind of was).
Or worse, the devs of old ARE still there, but pretend that after 1-2 years, its inevitable for a system to be falling apart and needing to be rewritten from scratch.
This level of industry immaturity prevents the tech debt concept from fully working.
In organization where tech debt IS a fully thought out and planned out compromise to get value today at some cost to be paid off later, then yeah, it not only works: it's often the right thing to do.
In most orgs like this that I've seen, it leads to a fundamental misunderstanding of tech debt.
Messy code is painful so the answer is sought, when we don't have much experience, in what we learned in classes and books: elegant abstractions. But we end up abstracting business logic in such a way that when the business needs to change, our code can't change with it, and that's when we have true tech debt of the "let's rewrite the world!" sort. It might be beautifully designed abstraction, but if it's tied to the features of yesterday too much, it's going to become increasingly brittle and painful.
Now when someone says "we can ship this sooner but it'll be hacky and introduce tech debt to make the code re-usable" I'm much happier, and would rather have the code not be intended to be re-used until we prove that we understand how we'll want to use it next time.
Not just that, source code should really be viewed as a toxic byproduct, the more of it you generate, the more you're going to be paying in maintaining and managing it. The best code you can write, is the code that meets your current needs in as succinct a way as possible. Further anything that's internet facing is even more critical to minimize, failure to properly deal with it (keep it up to date and stay on top of known vulnerabilities) can and will sink a business when that bit rot eventually leads to an Experian type situation.
I don't think there is a "technical profit" to be had, though.
The output of the effort put into technology is a new process or workflow, rather than raw "tech stuff". It's a multiplier to a different input, some other task or application, and so the creators of the technology are frequently disconnected from feedback about its actual use.
For tech to be useful it has to succeed at creating enough leverage that you would use it over what was there previously, and plenty of technical projects get stuck on that point: they show an immense engineering effort but are solving the wrong problem because they don't optimize the desired workflow, or they expect everything to change around the product's workflow.
In that light, in a universe where most of these designs are bad and misguided and deserve to be put out to pasture, the cost-center mentality makes total sense because it asks the design to prove itself as early as possible. And the outcome of that in turn is the familiar rushed, unmaintainable prototype-in-production scenario.
New technology efforts always have this element of being a judo match: if you can find just the right time and place to strike and take the problem off-balance you can get an instant win, but the same strategy at a different moment doesn't work at all, no matter how hard you flex your coding muscles, and would leave you better off not attempting any new tech.
The balance-sheet model doesn't explain when and where to strike, though. It just says whether or not you're trying to do so this quarter, and any benefit will most likely show up on a different business unit's balance sheet.
> I don't think there is a "technical profit" to be had, though.
Ostensibly, every net-new feature increases the pool of people for whom the software, as a whole, solves a problem. The performance and usability of that feature further adds to that.* I'd argue that is technical profit, and is realized into real profit when it converts to purchases/subscriptions/whatnot.
[1] For the sake of argument I'm assuming a scenario where the feature and its performance/usability is positively received.
I never thought about the idea of "technical profit," but I think it is insightful. There is, indeed technical profit. When you have a quality design that fits the system's space really well, then you can maintain and add features really quickly and safely. This is technical profit.
When Paul Graham talks about how writing Lisp enabled his startup implement features quicker than the competition, that's technical profit. Google's internal systems that allow them to maintain thousands of machines; create large, distributed filesystems; and who know what else are technical profit.
There was an article recently about Boeing retiring the 747, and it commented how pilots would take a picture of the plane after flying it. (Passengers, too) In aerodynamics form is function, and I suspect that the outward beauty reflected excellence of design. The design served them so well they just now retired it after 40 years, despite all the advances since it was originally designed. If I'm right, this is technical profit.
Perhaps the idea of technical profit would be an easier sell to management, especially as management types see debt as useful, but programmers see it as a liability.
> The output of the effort put into technology is a new process or workflow, rather than raw "tech stuff". It's a multiplier to a different input, some other task or application, and so the creators of the technology are frequently disconnected from feedback about its actual use.
Technical profit is a feature or capability really that's possible because of some technical thing (e.g. code). But the 'revenue' of the capability has to exceed the cost of designing, developing – and maintaining – the tech for a profit to be realized.
I like to think there's a hidden mirror analogy of "tech debt," which is the "time discount," or the notion that the longer you wait to actualize a monetary gain, the less valuable it is. Both concepts are drawn from finance, and if one is applicable to software, so is the other.
I don't dare speak of this in engineering circles, though. I'd be chased out of the office with pitchforks...
The "monetary gain" I'm referring to here would be the software itself. So it's the idea of software being intrinsically more valuable the sooner you get it out the door. ::ducks::
I always thought of technical debt as something that sloppy engineers knowingly or unknowingly assume on behalf of clueless managers. Kind of like a company accountant assuming debt without company officers knowing or caring. I guess I've never had the chance to see competent people make a knowledgable decision to write lousy software.
Really? You've never had a manager tell you do this or it's your job? There are tons of places that do not give a single shit about good software and not even because they don't realize it's going to hurt later.
When a bosses bonus is tied to quarterly results then quality goes out the window every time immediate revenue or cost cutting comes up
But it's not just applicable to lousy software. Even great software is never perfect and making tradeoffs about the design or architecture, or even just the timing of when different components, refactorings, etc. are implemented can be reasonably considered tech debt.
Debt is a liability that you typically need to make payments against; preferably at predictable intervals and of predictable amounts.
Every known (and significant) bug, that isn't fixed, is tech debt. Presumably something has to be done about the effects of the bug and that something has a cost. Fixing the bug then is paying down the associated debt.
Talk to any electrical, mechanical, or civil engineer and they will be focusing on getting this on time and under budget, not trying to increase "income" or "revenue".
It's far more prevalent in software though. Those other fields realize that incurring any technical debt is going to involve very expensive repayment.
One of Boehm's "fundamental problems of software" is that it's so easy to change, that it's easy to assume that you can always change it later at no cost. This is really why the problem is far greater in software.
I would agree with you if the cost bias were only found in her book. But the bias is literally everywhere you go, on every engineering team. It's all we ever talk about.
At the CEO level, the money-making potential of software is clearly understood, so why, at the ground level, is it the exact opposite? Every programmer is paranoid about the costs they're introducing to an organization while totally ignoring the financial upsides. Every discussion is "cost now vs. cost later."
If our only goal at work is to minimize the cost to our companies, then our managers can do that better than us: he can just fire us and cancel the project. There, cost is now zero.
I'm not sure your thinking applies to the term "technical debt". It's simply a way of phrasing the downsides of crufty old code in a way everybody can understand. If you really want to stretch the analogy, you take on debt to get a tangible immediate benefit - wouldn't the benefit be maximized profit or increased revenue?
Technical debt isn't debt, it's an uncovered short sale. The thing is, debt is controllable; it has interest, you can pay it down. When "tech debt" becomes payable and due, it's payable and due now; at any cost, or the project fails.
The ironic thing is that this "cost-center culture" has even affected the mindset of individual software developers and how we think of our own work.
Most developers ONLY look at their work in terms of cost. ALL pros and cons arguments are really about ways to reduce cost. Consider the term "tech debt" -- nothing could be clearer. Yet discussions rarely ever take place among engineers at a company about how to maximize profit or increase revenue. In fact, I would argue there is a heavy cultural bias on most engineering AGAINST optimizing for revenue, as it is seen as something that motivates sales or product people to rush timelines and sabotage sound engineering practices.
The obsession with cost is baked into programmer culture in such a deep and foundational way, I'm skeptical will ever change, even if the accounting of software projects changes. If you perform a search for the word "cost" on the eBook for the Principles of Object-Oriented Design in Ruby by Sandi Metz, you will find it dozens of times in various sentences about the urgency and critical importance of reducing costs, but the words "profit," "income," or "revenue" appear not even once. I'm not trying to make a point about POODR in particular, because this bias is only reflective of the culture as a whole.
You can certainly make the argument that it has to be that way, and engineering should be separated from revenue. I find it very interesting that, as a culture, we are only willing to speak about the monetary value of our work in negative terms.