> I say that a lot ("Good to know it's not just me."). I'll have to think a little bit more about why.

I say it a lot too, especially when talking about interfacing with external resources, and I don't think it's anything to do with enjoying others' misery. It's simply being happy to have it confirmed that the problem you're observing is (probably) someone else's fault, not your own; this carries the bad news that you (probably) can't fix it yourself, but the good news that you don't have to fix it yourself.