Probably Hotmail, since without insurance you won't be allowed to buy a car at a dealership, thereby reducing your overall likelihood of acquiring a vehicle, which in turn reduces the likelihood you drive, which in turn reduces the likelihood you crash your car.
The point here is not what the advantage of phone support is but to provide the service personally. You can outsource anything, but if you read the article, the learnings you get from doing it yourself are invaluably useful.
The article is clearly written by someone who has a vested interest in the incumbents who are now up against Uber and Amazon.
Uber burns cash like pretty much any funded startup but there's nothing in the article suggesting their unit economics are flawed. Is the author really suggesting that competition law should force companies like Uber to set their price higher than the competition?
> The article is clearly written by someone who has a vested interest in the incumbents.
How is that clear? Have you researched this author and established that they have ties to competitors, or are you just flinging poo with no justification at all?
> Uber burns cash like pretty much any funded startup
See the title of the article: Big tech is built on predatory pricing
Not generally a good idea, but please post a link to the product to get more specific feedback. A product is not a business yet. Before you sink money into a launch you'd want to go from "I think I have a good product" to "I know I have a good product" (some people refer to this as product-market fit).
I know, it wasn't a perfect comparison :-). My jaw, not my cranium. But--it really was basically cosmetic, as are most braces (though our orthodontist invented enough of a reason that my parents didn't feel like they were being extravagant and superficial, and I think insurance even covered it).
There is no way you can know exactly that two workers and two dynos are right. Just start off with Heroku. Maybe even pay for a worker or an extra dyno. Remember you can run multiple instances on a single dyno with eg. unicorn. Once your idea takes off you can deploy using the other posters' suggestions. By that time I thoroughly recommend Cloud 66. https://www.cloud66.com/