I already canceled last year. It's too bad, because there is a lot of Netflix content that I like. It just seems that it takes much more time clicking around to find it, and I don't have time for that. I used Netflix on Roku, and the UX is abysmal.
Question for anyone who works in this space: is the reason why most (all?) streaming services I see have the same exact UI problems because they are copying each other, or is it because of some constraint in the Roku API which doesn't allow them to fix them? For example, on Netflix, Amazon and Youtube, if I click down to a new row, (say, from Recommended for You to Action Movies), many of the icons shown will be for content that was already offered in the rows above. Like, I've already said no to this movie five times in the last minute, why do you keep asking? It's pure waste. I figure at least one of the streaming services would do things differently (and thus gain market share), but I haven't seen one. Is it due to platform limitations?
I used to be the top-level support escalation at a company, and I made sure to brief all the tier-1 support personnel to escalate directly to me any call using "shibboleet" Sadly no one ever used it.
The company had "Nuclear" in the name, and our average customer had at least a masters in physics, so maybe not the typical support situation. But in at least one case, it has been a real thing. It doesn't work at AT&T and Spectrum, I've tried.
This discussion reminded me of my best Diff Eq prof. He would start each lecture by putting a small clock on his podium, and starting at the precise time listed for the start of the lecture. Then he would leap into action, chalk dust flying around him as he explained the subject of the day. He would often go through more than six full-size chalkboards, having a student erase a few chalkboards behind him so he could return to use the first chalkboard when he ran out of room on the sixth one. Then at the precise time scheduled for the end of the lecture, he would take the clock off the podium and leave the room.
You could often see him walking around campus, covered in a fine white dust, looking like a ghost.
It's been 30 years, and I couldn't remember his name, but man do I remember his lectures.
Update: after typing this, I searched for him, and unfortunately found him almost immediately. He just passed away, and there was a memorial to him on the front page of his math department: https://www.math.fsu.edu/DepartmentNews/Articles/Fac_Nolder....
I note this line from the memorial: His students marveled at his ability to draw a perfect circle on the blackboard with a single stroke.
My crazed DQ Prof was an excitable Russian who worked in a classroom with a chalk board that wrapped around the entire room. He'd start on the right side of the door and end on its left side. Everyone had to rotate their desks during class as he worked his way around.
Happy owner of an iPhone SE here. I feel like the large manufacturers have trouble selling small phones because they just don't understand the small phone market. It's a lot like the electric vehicle market before Tesla came along. When the Prius was the best electric car on the market, car executives thought that electric cars were for hippies who wanted to make an environmental statement and who didn't care about horsepower or style. Then Tesla came along and ate their lunch because they understood the market better.
The offerings on the market, including the SE (which is probably the best small phone), seem to say, based upon features and price point, "Here is a phone for those of you who can't afford a full-size phone". But that's not why we want a small phone. I would have happily paid twice the price for my SE, so for me the low price was a bonus, but it's not a bonus when they are pricing them too low for sustainability. They should jack up the price and get more margin from it. We'd still buy it.
The number one reason why I prefer a small phone, is because I have plenty of other computers. Your 'big' phone screen doesn't impress my gaming PC. So what I want is a device that fits a niche in my ecosystem of devices, and that niche is portability. Anything that takes away from that is a minus because it's trying to do the job of some other device, which I already own. In other words, make a small phone for professionals. There are plenty of us, we like to buy devices, and we have money. Features we would be willing to pay for include working with our other devices and not having bugs associated with software expecting bigger screens.
For people whose only computer is their phone, big screens totally make sense. And I understand that is the majority of people. But there are millions of people who have another computer other than their phone. The manufacturers are discontinuing the dirt bike because they'd rather sell you an Escalade, but there is an unaddressed market out there for a Ducati.
reply